Shipping Info

I am located in the UK and all items will ship direct from me using either Royal Mail, DHL or Parcelforce depending on the item and destination. You will receive an email once shipped followed by a second email with tracking details if you choose a tracked shipping option. Standard or Signed shipping is not tracked.

Mod kits are posted out in boxes or Jiffy Airkraft padded envelopes depending on the type of kit or quantity. Any kit with loose metal parts such as AV connectors will go in boxes as standard. Putting loose metal parts in an envelope with a PCB will guarantee stress to the PCB and potential damage. All precautions are taken to ensure the mod kits are protected during shipping.

Shipping prices include everything used to ensure the kits and consoles arrive at their destination safely. This includes the raw postage cost, ESD pouches, ESD foam, protector cases, packing materials, envelope, box, tape, sticky labels, etc.

Mod kit shipping is free for orders over a certain amount. Why don't I offer free shipping as standard? because free shipping as standard is a marketing trick. There is no such thing as free shipping. The cost of shipping is just added into the item price to make it look like shipping is free. This isn't too bad if you only buy one mod kit, but what if you want five? then you are actually paying for shipping five times. My prices for console modding kits are some of the best in the world even after shipping has been added and most offer price reductions for multiple quantities making the savings even greater.

Shipping Prices

If you do not see your country listed or checkout prevents you from proceeding, please contact me.

United Kingdom and Channel Islands.

European Union

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Shipping to EU is posted Delivery Duty Unpaid (DDU). In some cases this might result in import duty and fees. If this is a problem for you, please purchase from my Consoles Unleashed Etsy Shop. If you don't receive your order within three weeks, you need to go check your local collection point or post office to check if the item is there and awaiting collection. In many cases they will not notify you.

Europe (Not UK / Not EU)

Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Canary Islands, Georgia, Greenland, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, Russia, San Marino, Serbia, Switzerland, Turkey, Ukraine.

World Zone 1

Argentina, Brazil, Canada, Chile, China, Hong Kong, Japan, Korea, Mexico, Taiwan

World Zone 2

Australia, New Zealand, Singapore.

World Zone 3

United States.

Small Consoles

Below 2kg when packed

• Sega Mega Drive 1 & 2
• Sega Dreamcast
• Sega Game Gear
• Sega Master System 1 & 2
• Sony PlayStation (All versions)
• Sony PlayStation 2 (Slim)
• SNK NeoGeo
• Nintendo Entertainment System
• Super Nintendo Entertainment System
• Nintendo 64
• Nintendo GameCube

Large Consoles

Above 2kg when packed

• Sony PlayStation 2 (Excluding slim version)
• Sega Saturn (All versions)
• Sega Mega CD 1 and 2
• Panasonic 3DO (All versions)
• XBOX (All versions)
• SNK NeoGeo CD

Your Order

Cancellation

If you change your mind about your order you can cancel it at any time before it has been dispatched. Payment will be refunded at the first available convenience after the request is made.

Returns

If you have received your order and wish to cancel, you can do this up to 30 days starting from the day after receiving your order. Refunds will be made upon receiving the order back. If the order has been damaged or unnecessarily tampered with by you, so that it is in unsellable condition, there will only be a partial refund or full return of the order back to you. You are responsible for return shipping costs.

Warranty

I will cover my install service work for up to 6 months and mod kits up to 3 month. If you believe my install service work or mod kit has developed a fault, please contact me. In 99% of cases, going through a few testing procedures over email will result in the console or mod kit working as intended. Failing this, the console or kit can be returned for testing. If it is deemed the fault is from poor workmanship by me or failure of a component that I installed or that is part of one of my mod kits, you have the option of a replacement mod kit, a repair of the faulty install service, or a full refund. If there is no fault, you will be responsible for all shipping costs, including the return of your console (no service charge). If it is deemed the fault is due to improper handling by you, the warranty will be null and void and you will be responsible for all shipping costs including the return of your console (no service charge). It is your responsibility to make sure a return is posted and reaches me.

You will be required to pay for the cost of return shipping initially, but this can be reimbursed depending on the results of the procedure set out in the previous paragraph. I will not send out replacement mod kits before the original has been returned for testing.

Liability

All my mod kit designs have been fully tested and function for their intended use. I am not responsible for any damage to your console or equipment that comes from improper preparation and installation of my mod kits, or from the use of my install guides. All risks associated with you modifying your consoles are entirely your responsibility.

I will do my best to create install guides for all the mod kits I sell, but this takes time, especially when consoles have multiple revisions and I do not have access to them all. For this reason, if you do not currently know how to do a particular install, it is up to you to check to see if an install guide exists on this website or via a search engine before making a purchase. A sale in no way obligates me to do this for you. I will try help where I can but this can only be on my schedule. I can not always provide instant help when you are in a bind.

Install Service: Shipping your console to me

If you purchase an install service you will be required to send your console to me. You are liable for the loss or damage of a package that is coming to me. Please see the Shipping Info page for details on how to box up your console so it is protected during shipping.

Install Service: Shipping your console back to you

On completion of the install service work, I will send your console back to you. I am liable for the loss or damage of a package that is being returned to you. Please see the Shipping Info page for available shipping services and prices.

Incorrect Order Info

I have no obligation to refund or replace an order if the order was made with an incorrect address and has been lost as a consequence of this. Make sure that all information is entered correctly when making an order. Also check this information on your order receipt email. If there are any mistakes I will need notifying immediately. Mistakes can not be corrected after posting.

Shipment Forwarding Companies

Contact me to make me aware that you are using a forwarding company as your address. I will only send to shipping forwarding companies with signed shipping. If signed shipping has not been purchased at checkout the order will be held until the extra payment has been received. Contact me if signed shipping is not available at checkout. The order is considered fulfilled once the forwarding company receives the delivery. Any failure in delivery from the forwarding company is entirely between you and the forwarding company.

Schedule

Mod Kits

Mod kits that are made to order can take anywhere between 1 and 5 days to make and ship. I try my best to get all mod kits out in a reasonable time of a few days, but this is not always possible at busy times.

Install Service

I aim to complete all work within the week the console was received, unless it is a Friday. If I receive your console on a Friday, the work will usually be done in the next week. At busy times installs can take up to three weeks.

If you have any questions about anything on this page, please contact me.

Last Updated: 16-May-2022.